OFFMARC 2× Authenticity Guarantee
Authentic. Or 2× your money back.
If an item purchased from OFFMARC is confirmed counterfeit, OFFMARC will refund twice the amount paid for that affected item.
Raise your claim within 7 days
Contact OFFMARC within 7 days of delivery to report an authenticity concern. Include your order number, the product details, clear photographs and any authentication report you have, so we can review the claim and arrange the next steps.
A concern needs to be reviewed and the item confirmed counterfeit before the 2× refund is issued. Contact us through our support page to begin.
What the 2× amount means
The total refund under this guarantee is 2 times the amount actually paid for the affected item after discounts. For example, an affected item purchased for ₹5,000 qualifies for a total refund of ₹10,000 when confirmed counterfeit. The guarantee is specific to authenticity; sizing, condition and other return requests follow our exchange and returns policy.
Read our authentication guide for information about CheckCheck verification and certificates for supported products.